Orders, Shipping and Returns
Important Notes:
Please contact psatrainers@cornell.edu for the following order requests:
- Tax Exempt Orders
- Cornell Orders
- Expedited Shipping
- International Orders
- Special Order Requests
Shipping:
Please allow 3 weeks for shipping and delivery.
Returns:
- Returns will only be accepted if merchandise is returned in saleable condition as determined by the Produce Safety Alliance.
- Items returned with UPC stickers or any other attachments which cannot be removed without damaging the item will not be accepted for return.
- Returns will not be accepted 90 days after the invoice date and no returns for overstock.
- All returns must be accompanied by documentation that references the associated invoice number.
- A 20% restocking fee will be assessed on all accepted returned items.
- The purchase amount (minus the restocking fee) of the returned item(s) will automatically be applied to the customer’s account.
Contact Us:
Produce Safety Alliance
psatrainers@cornell.edu